Blueyonder email not working, since 2 July

[williamthefirst]

I am having same problem,spending hours on telephone to virgin,changing passwords and still getting nowhere.Email just came back on when I joined this forum,coincidence or what? I am getting really dissolutioned with virgin and am thinking of going elsewhere and starting anew.This is really dragging me down and can't understand why we are not being given better communication on what's going on instead of getting fobbed off.

[Martin_N]

Hi williamthefirst,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you've had with your email address. 

I have been able to locate your account and can see you have spoken with the team regarding your email. 

It looks as though this has been resolved for you. Please do let us know if you require any further assistance with this.

^Martin