on 14-06-2022 12:32
Hi, I am unable to gain access to my Virgin email as the sign in page will not recognise my password, which I know is correct. The only reason I was able to verify via my email to join this community board is because I view my messages through Thunderbird software. I need to access the Virgin interface to manage the spam folder. Why is my accurate password not being acknowledged, please?
Answered! Go to Answer
on 17-06-2022 09:58
Hi Radar69,
Thank you for updating your thread, and I am glad you have managed to get this resolved.
I am sorry to hear about the issues you have had surrounding this.
I will pop you over a PM and look into this for you.
Zoie