on 28-03-2023 18:45
Can someone help me to delete an old ntlworld email address as my one has been hacked. I’m no long a customer of virgin media and have been for a while but can’t seem to get this deleted. I’ve rang virgin but seems to be a struggle. Hopefully this can be resolved.
on 29-03-2023 18:49
Hi Langfordwarren,
Thank you for your post. I am very sorry to hear that your old email account with us has been hacked. I will be able to help get the account shut down for you.
I've sent you over a private message so I can take your details. Please look out for my message over at the purple envelope.
Thank you
on 30-03-2023 13:12
Hi @Langfordwarren.
I just wanted to let you know that your mailbox has now been deleted.
Kind regards
on 30-03-2023 13:29
Hi Beth
So I’ll be unable to send and receive emails it’s totally gone?
Thanks
on 31-03-2023 13:44
Hi @Langfordwarren, if an E-Mail account is deleted, the user would no longer be able to use or access that account moving forward.
This would of course include sending and receiving E-Mails.
Kindest regards,
David_Bn