cancel
Showing results for 
Search instead for 
Did you mean: 

Old ntlworld email

Langfordwarren
Joining in

Can someone help me to delete an old ntlworld email address as my one has been hacked. I’m no long a customer of virgin media and have been for a while but can’t seem to get this deleted. I’ve rang virgin but seems to be a struggle. Hopefully this can be resolved. 

4 REPLIES 4

Beth_G
Forum Team
Forum Team

Hi Langfordwarren,

Thank you for your post. I am very sorry to hear that your old email account with us has been hacked. I will be able to help get the account shut down for you.

I've sent you over a private message so I can take your details. Please look out for my message over at the purple envelope.

Thank you

Beth

Beth_G
Forum Team
Forum Team

Hi @Langfordwarren.

I just wanted to let you know that your mailbox has now been deleted.

Kind regards

Beth

Hi Beth

So I’ll be unable to send and receive emails it’s totally gone? 

Thanks 

Hi @Langfordwarren, if an E-Mail account is deleted, the user would no longer be able to use or access that account moving forward.

This would of course include sending and receiving E-Mails.

Kindest regards,

David_Bn