on 03-06-2023 09:34
I just received a phishing e’ mail to my old virgin.net account asking for bitcoins and saying my data had been breached. They had the correct password. I can no longer access the account through virgin media to change the password but would rather gave the whole account deleted. Can this be arranged ?
Regards,
Steve
on 03-06-2023 10:19
Hi Steve,
Thank you for reaching out to us in our community and welcome, sorry to hear your Virgin.net Email has been hacked, you can find further help/ support around hacked Emails here, I will be happy to help get this deleted for you, I will send you an invite into a private chat, once received please click on the envelope to accept.
Regards
Paul.
03-06-2023 11:45 - edited 03-06-2023 11:46
Hi SteveWhitby,
Thank you for joining me in a private chat, as advised I have arranged for your Virgin.net Email to be permanently deleted, please allow up to 10 working days, if you need any further assistance in the meantime, please do not not hesitate to reach back out.
Regards
Paul.
on 11-06-2023 11:34
I think it may have been deleted as I can’t access it. If so, thanks.
Steve W
on 11-06-2023 12:34
A good way to check is to try sending an email to it. If it's been deleted then you should get a bounce message.
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