Old VM email account has been hacked that should have been deleted

[Vmachac]

Hi

I've got a really old virginmedia account that really should have been deleted some time ago (haven't had an account for at least 10 years....), but I'm not sure how I can go about getting this resolved? 

Can you please advise?

Thanks 

[Zoie_P]

Hi Vmachac, 

Thank you for your post and welcome to forums 🙂 

I am so sorry to hear you feel your email has been hacked, I can certainly help you with this, I will pop you over a PM to get some details 

Zoie

[Zoie_P]

Thank you for messaging with me Vmachac, 

Glad I could raise a ticket for you, any other issues or if you would like an update please let us know

Zoie

[Zoie_P]

Hi Vmachac, 

I have received an update from our team, they have advised the mailbox has been removed.

Zoie