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Ashes10
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Old Ntlworld account has been Hacked

Hi 

I have the same issue and need to either reset old ntl email password or make sure the account is completely blocked/closed.

i no longer have a virgin account.

 

thanks

[MOD EDIT: Subject heading changed to assist community]

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MissPasko
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Re: My Old Ntlworld account has been Hacked!

You have come to the right place. The Forum Team (VM employees) can assist.  They will take your personal details by private message and get a ticket raised for permanent deletion.  That should have happened 90 days after services closed, but so many slip through the net you think they would find a better way!  You can confirm it is done by checking your address at mailtester.com.  Best wishes.


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Forum Team
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Re: Old Ntlworld account has been Hacked

Hi Ashes10,

 

Thanks for your post on our Community Forum and a very warm welcome to you!

 

I'm terribly sorry to see that your former E-Mail address has been hacked. I'd be happy to look into this for you

 

Please check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn