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Old Bills

blazingmagnums
Dialled in

Why has the option to download old bills been removed? I need it for expenses 

3 REPLIES 3

用心棒
Very Insightful Person
Very Insightful Person

As far as I know:

  • small screen devices never had an option to download a bill's PDF¹
  • large screen devices have an options to download a bill's PDF under My Virgin Media > My bills > View Bills

-―
¹ recently some mobile devices are showing an updated version of the site that allows for download of a bill's PDF however it should be noted that it does not consistently work.

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @blazingmagnums,

 

Welcome back, thanks for posting.

 

I am sorry for any issues with downloading a bill.

 

I can see you have been given the advice on this, has this helped?

 

Many thanks,

Hayley
Forum Team



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BenMcr
Very Insightful Person
Very Insightful Person

@blazingmagnums wrote:

Why has the option to download old bills been removed? I need it for expenses 


This post may help 

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Previous-Bills/m-p/4869500#M169058

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I work for Virgin Media - but all opinions posted here are my own