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jkennedy0104
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Ntlworld email

Hi

I need access to an old ntlworld email address, is this possible?

thanks 

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MissPasko
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Re: Ntlworld email

It sounds like you are NOT a current VM broadband customer, is that correct?

Is it showing as active if you put the address into mailtester.com?

If yes - then try to access using an email client such as Thunderbird or outlook or whatever app is on your phone/tablet.  You would need to remember the password.  No guarantee this will work!

What happens if you try sending an email to the address - does it get a bounceback?

If not active, then the address and data has been deleted by Virgin in line with their T&C possibly at the normal 90 day point after your contract ended.  They cannot assist former customers except to delete a problem email address.


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