Ntlworld email locked

[Lozbex]

Hi. 

I’ve been locked out of my ntlworld.com email account.

I get a message says currently unavailable. 
I’ve changed my password but still can get in.

I need access to my email account. Please help

[Vikki_M]

Hi @Lozbex

Thank you for your post and welcome back to our community. 

I am going to send you a private message now so we can get this resolved.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can.