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Ntlworld.com email issues

TTomecek
Joining in

Have never had issues with emails before on laptop or android phone until today. Received emails up to 12.30 ish and then nothing. Waiting for some very important documents that were sent but not received. Had same issue with another company where the reset password emails wouldn't come through all afternoon. Have not changed any settings or passwords. Extremely frustrating. 

2 REPLIES 2

jpeg1
Alessandro Volta

Is this happening the same when using email apps AND when logging on to web mail with a browser?

Is your email address still linked to your current VM broadband account? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Robert_P
Forum Team
Forum Team

Hello TTomecek

 

We're sorry to hear of the email access issues experienced recently, we understand the frustration and appreciate you taking the time to raise this via the forums. Welcome to the community.

 

As jpeg1 has asked, do you experience the issues over both applications and via a desktop? If so, what error do you receive? 

 

Let us know so we can assist further.

 

Rob