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Notifications but can't open emails

Maya444
Joining in

I'm having trouble with opening my emails at the moment. When I log into my virgin mail on my laptop via the virgin web page I can see the notification of how many new emails I have but when I click on my inbox it doesn't show me my new emails? - I click but nothing happens.

I know that I have new emails because it works fine on my phone but not when using the site on my laptop?

Wondering if anyone else is having that problem and how they resolved it?

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

@Maya444  Does the advice in this thread help?

https://community.virginmedia.com/t5/Email/Emails-arriving-but-not-viewable/td-p/5059189/jump-to/fir...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

@Maya444  Does the advice in this thread help?

https://community.virginmedia.com/t5/Email/Emails-arriving-but-not-viewable/td-p/5059189/jump-to/fir...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thank you Graham! It worked :))