on 07-01-2022 13:58
on 07-01-2022 15:31
Have you tried following the advice given here?
https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...
on 07-01-2022 13:59
I'm having this same issue
on 07-01-2022 15:31
Have you tried following the advice given here?
https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...
07-01-2022 15:50 - edited 07-01-2022 15:53
@baggio4378 wrote:It seems the last couple of days I can't access my email
Please help
I'll try. 😉
That 0x800CCC0E from Microsoft (presumably Outlook) simple means that it cannot connect to the server but does not give the reason.
If you try signing into the email account directly on the VM Website from here https://mail.virginmedia.com the error message will be a lot more informative.
If it is the "Mailbox unavailable .......................try again in an hour" error you may be able to unlock the account yourself.
Try following the advice VM have posted here https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...
Coenoby
Edited to add:
Sorry @Sololobo I got distracted mid post by a reply to one of my earlier posts.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 07-01-2022 17:42
It seems like resetting the password did the trick. Never happened to me in the 20+ years I've been with ntl/virgin, but at least I'm back in.
Thanks
on 09-01-2022 08:42
Glad that worked baggio4378 - thanks for keeping the thread updated we appreciate it.
If you encounter any more issues or if there's anything else we may be able to help with please don't hesitate to give us another shout.
Tom