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OldBob60
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New email address

I’m trying to set up a second email address with my ‘My Virgin Media’ account.

I fill in the form and choose an email address, click on ‘check availability’ and the Updating... sign appears but doesn’t progress.

Please help.

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Re: New email address

Thanks for getting in touch @OldBob60

 

Have you tried this again since you posted on Friday?

 

I have just tried to do this and its working ok now. Would you be able to give it a try again and let me know how it goes?

 

Thanks

Steven_L

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OldBob60
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Re: New email address

Steven_L,

Thanks for your reply.

Yes I’ve tried several times and once again today with no joy. It’s just as before.

How long did you have to wait before the rotating ‘Updating…’ disappeared?  I assume that it’s checking the availability of my new name @virginmedia.com. I gave up after ten minutes.

Thanks again for taking the time to reply, but I have had to create a Hotmail address.

Shame.

OldBob60

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Re: New email address

Sorry you're still having some issues with it, 

 

Can you confirm if you've tried setting one up using a different browser?

 

Alex_Rm

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