on 22-10-2022 12:49
My old NTL email address has sadly been hacked and the hackers are using it to reset my accounts on social media and online shops.
I can't change the password because it's no longer active so it needs to be deleted asap to avoid any further problems.
I'd be grateful for any help.
on 22-10-2022 08:55
I'm having the same problem. I'm no longer a virgin customer but my email address has been compromised and someone has hacked an old insta account.
I'd really appreciate getting my address deleted.
Best,
Coconutterz
on 23-10-2022 06:46
Hi Gareth,
Would you be able to delete my orphaned account? It's sadly been hacked and I keep getting emails early in the morning by hackers trying to purchase things.
Best,
Coconutterz
on 23-10-2022 09:07
Hi @Coconutterz
Thank you for your post and welcome to our community.
We can get that email address deleted for you.
I will send you a private message now to get some further details from you.
Please look out for the purple envelop in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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on 24-10-2022 09:10
Hi @Coconutterz thanks for your post, although I'm sorry to hear of your concerns surrounding your email address.
Please allow me to send you a PM so I can look into this further for you.
Kindly expect this to arrive shortly and respond directly when you can!
Many thanks