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Shelley1343
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NTLWORLD EMAIL

can someone help me to access an old ntlworld account please

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MissPasko
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Re: NTLWORLD EMAIL

Are you a current VM broadband customer?  Is the address showing in your billing account?  Is it showing as active if you put the address into mailtester.com?

 

 


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Shelley1343
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Re: NTLWORLD EMAIL

Hi I no longer have broadband account it was an old email address I wanted to find some communication which was held on this account 

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MissPasko
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Re: NTLWORLD EMAIL

Is it showing as active if you put the address into mailtester.com?  What happens if you try sending an email to the address - does it get a bounceback?

If yes - then try to access using an email client such as Thunderbird or outlook or whatever app is on your phone/tablet.  You would need to remember the password.  No guarantee this will work!

If not active, then the address and data has been deleted by Virgin in line with their T&C possibly at the normal 90 day point after your contract ended.


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