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ANDYPK
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NTL world email account settings out of date constantly

Recently having problems where a pop up message saying NTL world email account settings are out of date.

 

Then when I try and reset password it won’t accept my security question answer (I know it’s right)

Then when I’m trying to use the last bill details to reset password it says the bill details are incorrect. 

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SDC
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Re: NTL world email account settings out of date constantly

Try entering the security answer in all uppercase. If that doesn't work, try all lowercase.

We're assuming that you are a VM broadband account holder and that the affected email addresses are associated with that broadband account.




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A dog is for life, not just for Christmas.
A VM email account is NOT for life, its maximum span is the duration of its associated VM broadband account + 90 days.
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