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7ont
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NTL email not working

When I try to log on, this message is shown. This email is linked to my VM account.

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

 

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Emma_C
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Re: NTL email not working

Hi 7ont, 

I am really sorry for the delay in replying, we have been busier than usual. 

Are you still having this issue at the moment? 

Ae you still a Virgin Media Broadband customer? 

Keep us posted. 

Emma_C - Forum Team
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7ont
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Re: NTL email not working

Yes,and yes.

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Emma_C
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Re: NTL email not working

No worries. 

We'll see what we can do from here, I'll pop you a personal message now 🙂 

Emma_C - Forum Team
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