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jmulligan
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My ntl world email account

I am still unable to get into my ntlworld  email account.   Been on the phone 50 mins and then they cut me off.   I am not pleased.

I need my holiday details from this account.

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Very Insightful Person
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Re: My ntl world email account

first question to guide you in the right direction.

1) are you currently a paying VM customer?
2) or not how long ago did you leave?

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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jmulligan
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Re: My ntl world email account

Yes I am a VM customer.

I have phoned again and an indian lad told me that Ntl Emails nothing to do with them and when i asked to speak to his supervisor he cut me off after 52 mins.

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Re: My ntl world email account

ntlworls email is VM.
was the email address setup under another account? have you ever had a break in services and come back.

If you log into your My VirginMedia account is the email listed in there

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