on 25-11-2021 10:58
Someone kindly sent me a link to re-set my password. Unfortunately by the time I saw it, it had expired. Could someone please re-send this link?
Thank you
Answered! Go to Answer
on 25-11-2021 12:43
I have flagged this issue to the forum team however be aware it can take them a few hours / days to respond.
Please do try to keep the conversation of this issue within this thread so that there is a single point of reference going forward.
on 25-11-2021 12:29
Did the responses to your similar posts not help; see A message saying my mailbox is unavailable at the moment and I’m told my e-mails are inaccessible?
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on 25-11-2021 12:32
Unfortunately no.
on 25-11-2021 12:43
I have flagged this issue to the forum team however be aware it can take them a few hours / days to respond.
Please do try to keep the conversation of this issue within this thread so that there is a single point of reference going forward.
on 25-11-2021 13:46
Thank you - I appreciate that.
on 25-11-2021 14:44
Hi Northboy,
I am sorry to hear you have been having issues with your email link, are you unable to re-request the password reset link?
Do you have a screenshot (leaving out personal details) as to what happens when you request it again?
Zoie
on 28-11-2021 16:15
Hi Zoie
This time it DID work! Thanks for your help and interest.
Northboy
on 29-11-2021 16:21
That is great news @Northboy!
I am glad Zoie was able to help resolve this for you.
If you ever need our help again, please do make a new post and we will be along to help.
Many thanks,
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on 29-11-2021 21:10
Very much appreciated, Hayley!
Northboy