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My Mail account is unavailable

Tina723
Joining in

Hi, 

I can’t login into my virgin media email account - it keeps coming up with your account is unavailable please check it again in a hour. 

Could I please have some assistance with this? 

2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

The first thing to do is try following the instructions set out here for this situation:

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Tina723

 

Welcome back! Thanks for posting.

 

I can see that @Graham_A has given you advice on this, has this resolved your issue?

 

Please let us know.

 

Many thanks,

Hayley
Forum Team



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