on 15-08-2022 12:09
I’ll be moving house soon so will terminate my Broadband agreement with VM, at least for a short while.
Will my email address by impacted or can I still use it?
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15-08-2022 12:28 - edited 15-08-2022 13:16
@beano wrote:I’ll be moving house soon so will terminate my Broadband agreement with VM, at least for a short while.
Will my email address by impacted or can I still use it?
@beano Yes, if your email address is a virginmedia one (or blueyonder/nltworld/virgin.net) it will be impacted. You should be able to access it via an email client for up to 90 days after your broadband account is closed. Thereafter the email address and associated mailbox will be permanently deleted.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 15-08-2022 12:26
when you leave VM you get approx 90 days to backup/change your email (@virginmedia @ntlworld @blueyonder) otherwise its gone for good.
you should never use an ISP email service for anything other than your ISP, get a gmail or outlook for anything thats important
some folk have reported their email is still in use years after leaving, but its no guarantee
15-08-2022 12:28 - edited 15-08-2022 13:16
@beano wrote:I’ll be moving house soon so will terminate my Broadband agreement with VM, at least for a short while.
Will my email address by impacted or can I still use it?
@beano Yes, if your email address is a virginmedia one (or blueyonder/nltworld/virgin.net) it will be impacted. You should be able to access it via an email client for up to 90 days after your broadband account is closed. Thereafter the email address and associated mailbox will be permanently deleted.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks