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Forum Team (Retired) Tom_S
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Message 11 of 13
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Re: Moving house

Hi KarenW0403,

 

What MissPasko is advising is correct, any email accounts we provide we can only guarantee access to for up to 90 days after the account is closed, so if your mother-in-law has an email account with us it will no longer be available after those 90 days.

If you're wanting us to process the movers transfer for you so you can retain the email address from your previous account let us know and we'll drop you a PM to discuss it further.

 

Thanks,

Tom_S

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KarenW0403
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Message 12 of 13
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Re: Moving house

Yes please 

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Forum Team (Retired) Tom_S
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Message 13 of 13
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Re: Moving house

No problem, check your PMs as I'll be sending you one shortly to confirm account details.

To access your PMs select the purple envelop near the top right of the page.

 

Thanks,

Tom_S

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