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Mailboxe not available

TheLimpNinja
Tuning in

on ‎15-10-2021 14:17

Hi 

I am unable to access my email on a secondary account and the same email has stopped working on outlook and on my phone. This has happened all of a sudden as I was able to access earlier in the day. 

I am still able to access the virgin media account portal and log in fine but get the message “mailbox not available” when I try and access email. Had called the helpline but they were not of any help. 

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎15-10-2021 14:21

Follow the instructions here: Email accounts locked, mailbox unable, unable to a... - Virgin Media Community - 4808847

Wait an hour before trying to access the email account after changing the password.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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