Mailbox unavailable

[walkecm]

I have problems accessing a mailbox for one of the IDs associated with my account. This was reported on 20/5/22 but no nearer to a resolution. Benn on hold for minutes to speak to a manager but got cut off as the battery on my home phone died. Password reset doesn’t help.

Any suggestions greatly appreciated, vey unhappy with Virgin Media

[John_GS]

Hi @walkecm 

Thanks for posting and welcome back to the community. Sorry to hear of the email issue. I can see from a system check ran, that you spoke to the team after posting yesterday and they've managed to resolve it for you 🙂

Please do pop back to the community if you need further assistance.

Best wishes.