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Mailbox unavailable

CG_30
Joining in

Hi there - I'm trying to access my emails (as I do daily), but have just seen this error message:

"Your mailbox is not available at the moment

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

I think that this error means that the email account has been locked by and would be very grateful if someone could re-enable it please as soon as possible.

Many thanks in advance for your help!

10 REPLIES 10

Hi @SH_301

 

Apologies for the confusion.

 

Thank you for confirming you are the account holder.

 

I will send you a private message now so we can help further.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team


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