Virgin Media Community

[essbeezed]

Good afternoon.  I've been getting the "mailbox unavailable" error message for the last 24 hours or so.

Can someone help out, please?

[David_Bn]

Thanks for your post on our Community Forums @essbeezed

Can you please advise me if you've been attempting to access the E-Mail address via our web mail function?

If you have, can you try using an alternative browser and / or clearing the cache on the browser you've been using?

Kindest regards,

David_Bn

[essbeezed]

Thank you for getting back, David.
Yes, I am using webmail. I've emptied all the caches but I still get the same message on Internet Explorer, Chrome and Firefox.

[Sofia_B]

So sorry to hear that @essbeezed. 

I'm going to send you a PM for some more details so we can get this sorted for you. 

Please look our for a notification in the purple envelope located in the top right hand corner of your screen. 

Thanks,