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Mailbox unavailable

amcbiker
Joining in

For the past 4hrs I'm seeing the  error message:

"Your mailbox is not available at the moment

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

Please can someone rectify this.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Akua_A
Forum Team
Forum Team

Hi @amcbiker.

 

Welcome back to our forums.

 

Sorry to hear you have been unable to access your mailbox for an ongoing amount of time. We want to best help. Please try the following link and let us know if it helps https://www.virginmedia.com/help/billing-and-payments/login-problems.

 

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

4 REPLIES 4

jpeg1
Alessandro Volta

Check out the messages at the top of the forum

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Akua_A
Forum Team
Forum Team

Hi @amcbiker.

 

Welcome back to our forums.

 

Sorry to hear you have been unable to access your mailbox for an ongoing amount of time. We want to best help. Please try the following link and let us know if it helps https://www.virginmedia.com/help/billing-and-payments/login-problems.

 

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks.

mailbox has now been unlocked.

Glad to hear this @amcbiker.

 

Please continue to monitor your mailbox and let us know if you need any further help.

 

Thanks, 

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs