on 07-10-2021 11:39
For the past 4hrs I'm seeing the error message:
"Your mailbox is not available at the moment
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."
Please can someone rectify this.
Thanks
Answered! Go to Answer
on 08-10-2021 13:27
Hi @amcbiker.
Welcome back to our forums.
Sorry to hear you have been unable to access your mailbox for an ongoing amount of time. We want to best help. Please try the following link and let us know if it helps https://www.virginmedia.com/help/billing-and-payments/login-problems.
Thanks,
07-10-2021 13:21 - edited 07-10-2021 13:21
Check out the messages at the top of the forum
on 08-10-2021 13:27
Hi @amcbiker.
Welcome back to our forums.
Sorry to hear you have been unable to access your mailbox for an ongoing amount of time. We want to best help. Please try the following link and let us know if it helps https://www.virginmedia.com/help/billing-and-payments/login-problems.
Thanks,
on 09-10-2021 08:06
Thanks.
mailbox has now been unlocked.
on 10-10-2021 08:24
Glad to hear this @amcbiker.
Please continue to monitor your mailbox and let us know if you need any further help.
Thanks,