Mailbox unavailable

[PaulH6]

My Virgin mailbox is unavailable. Same question as numerous others. Message says try again in an hour. Been trying for 10 hours. How did others get this sorted.

[Serena_C]

Hi @PaulH6

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding your inability to access your mailbox, I'm really sorry to hear that you are experiencing this issue.

I would like to get this resolved for you, I shall send you a private message now to obtain the details required.

Please look out for the purple envelope in the top right corner

Best wishes,

Serena