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Mailbox unavailable, another one.

oldboy1
Joining in

I've had this message for 2 days now and noted the MANY previous posts regarding this issue, does anyone know why it keeps occuring?

Is there a permanent fix please as phoning 150 is no help and in today's paper free environment it's a real problem!

I haven't ticked the Email me when someone replies box, for obvious reasons.

 

3 REPLIES 3

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Hi oldboy1, thanks for getting in touch.

 

i am sorry you've been impacted by this issue - it does appear to be a wider issue but for now we've been asked to assist customer individually - so I can do that I'll contact you via PM to confirm a few details & we'll take it from there.

 

Tom 

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Thanks for your reply @oldboy1. I have re-enabled the mailbox now - you will also need to reset you password to something new that you've never used before - even if you've already done that please do so once more to ensure this doesn't re-occur. If you have any more problems from there please let me know. 

 

Tom

 

 

Thanks Tom, password changed and the job's a good 'un.

Regards

Peter