on 10-03-2022 09:46
For the past couple of days I've been unable to check email in my Outlook app. I've tried logging in through a webpage and I get the 'Your mailbox is not available at the moment.' message. I have read the stickied post saying that to unlock it I need to reset my password, however the website to reset my password seems to not work.
I've tried resetting it from my profile, but that just gives me a spinning wheel and nothing happens. I've also tried a reset from the 'forgot password' part where it asks for your security question and DOB. Once I submit those details it takes me to a page that says this;
This part of the site isn't working at the moment, but it'll be up and running again soon.
What can I do? I need access to my emails!
Thank you.
on 10-03-2022 15:20
Just an update. It seems as though the password reset service was down and is now back up. I was just able to successfully change my password, but no inbox access yet. Will try again later and update again.
on 10-03-2022 16:49
Ok, everything is back up and running now. Ignore this. 😂
on 11-03-2022 16:54
Hi @rw004d1934
Thanks for posting on our community forum!
Glad to hear this is all now resolved for you, have a great weekend.
Regards