Mailbox troubles

[berniex822]

I've not been able to get into my Blueyonder emails for 3 days and it's getting annoying. Made a complaint, it was supposed to being dealt with but no joy yet

[coenoby · Accepted solution]

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@berniex822 wrote:

I've not been able to get into my Blueyonder emails for 3 days

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I am sure you have done this already, but just in case I'll post it here:

if you still have a live Virgin Media broadband account you could try to fix this yourself by following all the advice in this post - https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema... 

It does not always work but worth a try rather than just waiting for VM to sort it.

Apologies if you've done this already before your made a complaint. 😕

Coenoby

[berniex822]

Thanks for your help. I changed my Virgin password and somehow that allowed me access to my emails

[Steven_L]

Thanks for letting us know that you're back into your mailbox @berniex822.

Please let us know if you have any further issues with your services.

Regards,

Steven_L