Mailbox Unavailable

[robertalcock]

Like many others I have had this message for the last 24 hours

"Your mailbox is not available at the moment

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

Can anyone help?

[Hayley_S · Accepted solution]

Hello @robertalcock,

Welcome to the community, thanks for posting.

I am sorry about your Email not working.

Have you tried resetting the password and updating the security word?

Many thanks,

[khls15995]

I had the same problem. I called 150 and the guy suggested I change my account password and then wait for about 20 mins. I did this and It's back now. Before all that he also stated that there was some 'suspicious activity' on my account. Weird. Anyway all sorted now.

[robertalcock]

Success!
I reset the password and it all worked instantly.
Thanks for your advice

[Steven_L]

Glad to hear that @robertalcock, please let us know if you have any further issues.

Regards,

Steven_L