Menu
Reply
  • 4.92K
  • 289
  • 520
Forum Team
Forum Team
413 Views
Message 11 of 31
Flag for a moderator

Re: Mailbox Unavailable

Please reply to my private message and I will be more than happy to help, please click on the purple envelope to accept.

 

 

 

Regards

 

Paul.

0 Kudos
Reply
  • 4.92K
  • 289
  • 520
Forum Team
Forum Team
402 Views
Message 12 of 31
Flag for a moderator
Helpful Answer

Re: Mailbox Unavailable

Hi Mark,

 

 

Thanks for your details, I have reset this for you, please try again and then change the password so this doesn't happen again.

 

Regards

 

Paul

  • 14
  • 0
  • 3
Tuning in
396 Views
Message 13 of 31
Flag for a moderator

Re: Mailbox Unavailable

Thanks so much 🙂

 

0 Kudos
Reply
  • 4.92K
  • 289
  • 520
Forum Team
Forum Team
389 Views
Message 14 of 31
Flag for a moderator

Re: Mailbox Unavailable

Hi Mhoffer,

 

Really glad AI was able to help, you are very welcome.

 

Regards

 

Paul.

 

 

0 Kudos
Reply
  • 4
  • 0
  • 0
Joining in
379 Views
Message 15 of 31
Flag for a moderator

Re: Mailbox Unavailable

Same problem, been unable to access my mailbox for two days now and I am waiting for some important emails. I've had to get onto this forum via one of other email addresses because you send the verification email to the one i can't access.

can you please unlock my mailbox for my primary address? 

0 Kudos
Reply
  • 2
  • 0
  • 0
Joining in
346 Views
Message 16 of 31
Flag for a moderator

Re: Mailbox Unavailable

Same problem - unable to access email since Thursday.  Would appreciate some support.

Thanks,

0 Kudos
Reply
  • 5
  • 0
  • 1
Tuning in
321 Views
Message 17 of 31
Flag for a moderator

Re: Mailbox Unavailable

Please will you contact me. My daughter's sub-account is inaccessible at present although other accounts are working.

0 Kudos
Reply
  • 2
  • 0
  • 0
Joining in
310 Views
Message 18 of 31
Flag for a moderator

Re: Mailbox Unavailable

Hi, I have the same problem since Thursday. have been in touch with Text help 07533051809 and moved around "To the right team" several times and keep getting asked if I am the account holder. Afer a full day of messages Friday it just went quiet. I have an old NTL world email but a current VM package and have no problem until Thursday, my wifes NTL worl email still works. I can log onto VM but clicking on email I get "Mailbox unavailable try again in one hour".

Tags (1)
0 Kudos
Reply
  • 4.86K
  • 195
  • 269
Forum Team
Forum Team
265 Views
Message 19 of 31
Flag for a moderator

Re: Mailbox Unavailable

Hi Blackie2,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about the issue you're having. I will private message you so we can look into this. 

 

^Martin

0 Kudos
Reply
  • 5
  • 0
  • 0
Joining in
261 Views
Message 20 of 31
Flag for a moderator

Re: Mailbox Unavailable

Hi

I've not been able to access my ntlworld account since Thursday - same error message. This is my primary account linked to my billing address. Can anyone help me out please?  had to create a gmail account just to post on this forum!

 

0 Kudos
Reply