on 19-02-2022 09:46
Is the outgoing mail server down? Cannot send emails from my android phone. Have checked the settings, all seems well....
Anyone else having this issue?
Answered! Go to Answer
on 21-02-2022 08:33
My laptop does not allow me to proceed with your instructions. Getting...
'Cur1' is not recognized as an internal or external command, operable program or batch file
on 21-02-2022 08:38
Cannot seems to execute the recommended procedure...
on 21-02-2022 12:34
The correct command is curl, i.e. it doe not end with a numerical digit.
on 22-02-2022 10:14
I think I have finally managed to do as asked....
on 22-02-2022 19:43
It would appear the dash preceding the lowercase U has been omitted in the curl command. Once corrected it should return more information that may point to the reason why you cannot send. Do not post the output here as there is a risk if improperly redacted that your email address and password could be revealed — instead just post the VM error code or gist of any error message reported.
on 23-02-2022 08:24
VM305
I thank you with persevering with me!
on 24-02-2022 09:14
Hi SO65m, how have things been since last posting?
As you've advised there's no issue with webmail. And you've also advised this issue is impacting via WiFi, is that in the home only or all WiFi networks? And is it all email clients?
Regards
Lee_R
24-02-2022 13:46 - edited 24-02-2022 13:50
@SO65 wrote:VM305
⋮
VM305 indicates that your Wi-Fi's public IP Address appears on a block list that Virgin Media use to control access to their outgoing mail server. Read the following:
then:
on 24-02-2022 14:21
here we go....
Please don’t be alarmed! We understand finding your IP address or domain on a blocklist can be worrying. This website will give you information about why you are listed, and what you can do to ensure you don’t get listed again.
Where it is possible to request removal, we will help you through the process. However, if your IP is listed on the Spamhaus Blocklist (SBL), removal can only be requested by your Internet Service Provider (ISP).
CSS Blocklist - Why is this IP address listed?
Your IP address is either exhibiting suspect behavior, is misconfigured, or has a poor sending reputation.
As a result, the IP is listed in the CSS Blocklist (CSS)
Click on Show Details to see if you can request a delisting from this blocklist. This will also display any further information we have relating to this listing.
[REMOVED]
If this is a shared server, please call your hosting company or ISP!
This IP is making SMTP connections with HELO values that indicate a problem. The HELOs that it is connecting with are as follows:
(IP, UTC timestamp, HELO value)
(REDACTED) 2022-02-21 14:40:00 151-244-172-164.shatel.ir
(REDACTED) 2022-02-17 13:30:00 115-64-41-157.static.tpgi.com.au
(REDACTED) 2022-02-14 13:10:00 fs-93-93-43-127.fullsave.info
(REDACTED) 2021-11-23 15:50:00 78.186.13.119.static.ttnet.com.tr
Notable things about the HELOs:
This can be caused by a spambot infection or a server misconfiguration.
First check that the HELO settings are correct. This can be done by sending an email from (REDACTED) to "helocheck@abuseat.org". A bounce that contains the required information will be returned immediately. It will look like an error. It is not. Please examine the information in the body of the email. NOTE: "helocheck@abuseat.org" does not currently work with IPv6.
If the HELO settings are correct, then there is a spambot or some other kind of malware! This needs to be found and removed.
This FAQ can be helpful: https://www.spamhaus.org/faq/section/Hacked...%20Here's%20help
[MOD EDIT: Personal and private information has been removed from this post.]
on 24-02-2022 15:55
Hi Lee
Tried on two different WIFIs...both not working and both email IDs not working...