Mail server - receiving reporting error on 1 email account

[JozMac]

Suddenly yesterday get this error for just one email mail server 

Emails are being received fine when not on wifi and on another network other than home one 

I recently had the account changed over to my name due to bereavement and have changed the email address on the account a week ago  - not sure if this is significant

[JozMac]

end emails from other accounts and receive them OK too

[Arissa_H]

Hi JozMac.

Thank you for coming back to us on our community forum.

So I can look into this for you, I will be private messaging you.

Please look out for the purple envelope ✉.

Thank you.

[JozMac]

Thanks I have replied 

[Daniel_Et]

Hi @JozMac, thank you for your response 😀

My colleague has confirmed they're in a private message chain with you. Please put any further responses on there and I'm sure they'll do everything they can to get the issue resolved.

Regards,

Daniel