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After inbox being turned off 2 week ago I managed to speak to someone on here and he reset it,it has gone off again now as v/m say could be down to someone trying to access it.Had no contact to tell us this,my wife on phone again for over an hour then cut off,I have tried to get help on here to be told it’s got to be my wife as it’s her account but she’s in work everyday,I’ve told all passwords and information needed,disgusting customer service,you have turned email off without our consent,my wife will be ringing on first day off work,we have spoke about this service and have decided we will be leaving virgin media in the new year.we have been with this service long before virgin media took it over 

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