Maiblbox unavailable for more than a week

[Tablelegs1]

My email just tells me that my mailbox is unavailable, can anyone help please

[Hayley_S]

Hello @Tablelegs1.

Welcome back to the community page, thank you for posting on here.

I am sorry to see that you are unable to access your mailbox.

Can you tell me if this is a NTL email address or a external email? E.G Outlook/Hotmail etc. (Do not post your full email in question publicly)

How long has this been happening?

Look forward to your response.

[Tablelegs1]

Hi Hayley

Thanks, this is a gmail address

[Hayley_S]

Thank you for confirming this @Tablelegs1.

I am unable to fix this for you unfortunately.

You would need to contact the customer service for Gmail, I have found a link from google for you to try, click here  to try it out.

I hope it gets resolved for you.

Many thanks,