on 27-09-2022 15:06
Hi, I have lost my 2022 email folder on my ntlworld account, please help if possible, thank you
Answered! Go to Answer
on 28-09-2022 01:03
Sign into webmail and confirm all folders under ⚙ > Email > Change IMAP subscriptions… are selected, then save changes and review content for missing emails.
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on 28-09-2022 01:03
Sign into webmail and confirm all folders under ⚙ > Email > Change IMAP subscriptions… are selected, then save changes and review content for missing emails.
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 28-09-2022 08:35
Thank you so much I will give that a go
on 29-09-2022 08:39
Hey @KIM10,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your email folder going missing, have you tried the advice offered by @用心棒 in their post?
Please let us know if you have any further issues or need any further assistance.
Regards,
Steven_L