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Lost all email.

BenHayes
Just joined

All boxes suddenly empty. Customer services useless

2 REPLIES 2

jpeg1
Alessandro Volta

When you log into your MyVirginMedia account, is your email address listed there? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @BenHayes,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that this has been your experience with us! I understand that this must be quite frustrating.

Can you tell us a little more about this issue? As @jpeg1 asked, are you able to see your email address in your Online Account?

Please keep us updated on this and if you still need any help with this? 

Thank you.

Paulina_Z
Forum Team

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