need help ASAP. I seem to have lost Virgin.net email address which I have used for 15-20 years. I was unable to send emails so deleted account on iPhone and reinstalled as I was told to do this last time it happened but now I’m unable to get any emails back.
You do need to have an active broadband account is order to use the email service, this is usually removed 90 after leaving us.
Sometimes if the email address is in constant use it can be missed. We do go through and do a clean up and as such, any email address no longer associated with an active account are deleted and removed.
Hi Alex. I haven’t had any notice prior to losing my email address that it will be deleted, is there any way I can access my emails for a short period of time to get all important emails/documents as there is account information and medical information and contracts that I’ve lost and need ASAP