on 02-03-2022 15:53
Can anyone help..
I had my Blueyonder email account originally from Telewest then Virgin took over and now I have no access to it?
I am not a Virgin member so will this affect my email?
Regards.
Answered! Go to Answer
on 02-03-2022 17:13
@kr007z wrote:Can anyone help..
I had my Blueyonder email account originally from Telewest then Virgin took over and now I have no access to it?
I am not a Virgin member so will this affect my email?
Regards.
If by, not a Virgin member, you mean you are not a current Virgin Media broadband customer, then, yes it will affect your email in as much as it will (or should) be deleted 90 days after you stop being a subscriber. Now it doesn't;'t always happen on time and can linger on for months or years later, but eventually it gets caught up in a periodic cleanup and gets deleted.
on 02-03-2022 17:13
@kr007z wrote:Can anyone help..
I had my Blueyonder email account originally from Telewest then Virgin took over and now I have no access to it?
I am not a Virgin member so will this affect my email?
Regards.
If by, not a Virgin member, you mean you are not a current Virgin Media broadband customer, then, yes it will affect your email in as much as it will (or should) be deleted 90 days after you stop being a subscriber. Now it doesn't;'t always happen on time and can linger on for months or years later, but eventually it gets caught up in a periodic cleanup and gets deleted.
on 02-03-2022 17:30
on 02-03-2022 17:35
@kr007z wrote:
Can I use my Sky broadband to access the Blueyonder email or do I need Virgin?
You can use any internet service provider to access the Blueyonder email, but as jem101 has stated the blueyonder email address needs to be part of a virgin media broadband account for continued use. What happens if you send an email to the address? If the mailbox has been deleted by Virgin Media you should get a message returned almost immediately saying that the email cannot be delivered as the mailbox does not exist.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 03-03-2022 14:05
Looks like my email no longer exist. Is there any options to speak to Virgin to ask if they can reinstate it?
Regards,
on 03-03-2022 14:22
The staff would not be able to get a blueyonder email address reinstated once the mailbox has been closed. This would be the same even if you were still a customer.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks