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Loss of Broadband

SandraWilmot1
Just joined

on ‎02-02-2022 11:50

Hi could someone help me please I lost broadband while maintanence were working and I haven’t received emails for 4 days anyone from virgin able to help the broadband is back on 

[MOD EDIT: Subject title changed for clarity]

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2 REPLIES 2

jpeg1
Alessandro Volta

on ‎02-02-2022 14:48

Start here 

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Ashleigh_C
Forum Team
Forum Team

on ‎03-02-2022 16:28

Hi there @SandraWilmot1

 

Thank you so much for your first post and welcome to our community forums its great to have you on board!

 

I am so sorry to hear that you are facing this issue with your emails! 

 

Can I ask if you have been able to follow the link provided by @jpeg1 and if it has been helpful at all? 

 

Thank you. 

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