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Tiny862
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Login in to ntlworld email not recognised

When I try and log in to my NTLworld email account via a browser the username and password are not recognised yet I am still receiving emails, help please I need to access my account urgently.

I have tried signing in to my Virgin media account and get the same answer.

My account changed to Virgin Media when they took over NTL I do not have Virgin Media broadband.

albob
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Re: Login in to ntlworld email not recognised

Sounds like your account is the process of being deleted. You must have an active VM broadband account to use their email service.

Have a read of this thread regarding Orphaned accounts

 

https://community.virginmedia.com/t5/Email/Orphan-Email-accounts/td-p/3492073

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