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Legacy email linked to old webspace getting spam

philip_99
Tuning in

I am getting spam on an unused email address. I can see it as an alternate address with a not saying its linked to my (defunct) webspace but I cannot delete it. Can VM support delete it?

2 REPLIES 2

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums @philip_99

 

I'd be happy to take a look into this for you, check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

David_Bn

philip_99
Tuning in

It turns out that it is impossible to remove an alias email address if its linked to your primary email address according to Virgin media support. Those of you who know a little about mailservers and nameservers might disagree with the answer 'It can't be done'.

Neither is it possible to change the primary email address, even god can't do that! 

So if you're getting spammed from random addresses you basically have to put up with it for as long as you keep your account with virgin media.

This actually got me angry, and I don't do angry. Time to pick a package from Sky I guess.