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Keep getting virus warnings

mjsp8
On our wavelength

Keep recieving warnings of malware infection.

Checked by malware and various virus killers but nothing shows up as either malware or viruses.

 

Changed my password but still getting warnings of malware,any help would be appreciated.

 

Thanks for looking

 

Malc

3 REPLIES 3

用心棒
Very Insightful Person
Very Insightful Person

Does the notice name the malware detected?

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mjsp8
On our wavelength
nymaim virus.

Nothing I use finds anything,the only thing I have tryed is Mailbird email programme.

Malc

用心棒
Very Insightful Person
Very Insightful Person

If you have followed all the advice Virgin Media provide here Malware Alerts | Virgin Media Help and scans of your Windows devices did not find Nymaim then:

  • check no Windows devices are connecting to your home network that your are unaware of
  • post back here to see if the forum team are able to provide further information about the Nymaim detections; even know the time of detection may help narrow down the cause

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks