on 16-11-2020 13:46
Hi,
I received an email from email@em.virginmedia.com saying that I was selected to try Virgin's new WiFi Pods?
The email looks legitimate, but I feel like you can never be too careful with emails that say you're randomly in luck about something 😛
Does anyone know if this is legitimate or not please?
Thank you!
Answered! Go to Answer
on 16-11-2020 13:59
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on 16-11-2020 13:59
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-11-2020 16:03
on 16-11-2020 16:14
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 16-11-2020 18:09
on 31-12-2020 10:51
on 02-09-2021 18:58
Given the GDPR (or more appropriately the UK Data Protection Act 2018) that has led to some massive fines, it could be in the interest of large companies to cover up a hack.
The General Data Protection Regulation (GDPR) came into effect in May 2018. The GDPR allows the EU’s Data Protection Authorities to issue fines of up to €20 million ($24.1 million) or 4% of annual global turnover (whichever is higher).
on 03-09-2021 06:01
It's more in corporate interests to report an incident rather than cover it up. Cooperation with the authorities can reduce the financial penalties.
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on 04-09-2021 08:18
Hi bethanyemma, thanks for posting.
As advised above already the email is probably genuine it's one we're aware of being sent out recently - but if you're ever unsure it's always best to err on the side of caution and check with us directly, either here on the forum or with a member of staff on the contact details provided here: virg.in/VMcontact
If you have any issues claiming the Pods please let us know.
Tom
on 05-11-2021 11:22
I have also received an email today from email@em.virginmedia.com - Virgin sent it to my Spam folder (as I would expect). I'm surprised that the consensus seems to be that it's a genuine email address.
The email says I am "out of contract" and suggest a more expensive package. How can I be out of contract after about 20 years? I'm very dubious about it (allthough it does correctly quote all my package details, including the amount).
Can it really be genuine?