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Steppenwolf
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Message 41 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

Thanks - I phoned cusromer support TWICE about this and they did not provide this solution.  Perhpas they should join the forum as part of their training?

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Lesley40
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Message 42 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

Hi there, thanks so much for this post.  Yesterday, I was happily sending/receiving emails from my iphone, today nothing is working.  The IT support team in my office were really grateful for this post - and i'm pleased to say that my iphone is now sending/receiving emails.  Grr..... technology! 🙂

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FFC
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Message 43 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

Thank you so much.  I followed your instructions and my sent email is now working.  I am very grateful for your help.

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Very Insightful Person
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Message 44 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

It's been nearly two years since I've posted this and I still get the odd Kudo - wow.

Thanks for the feedback.

Tim

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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mtennant
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Message 45 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

Followed your instructions on iPad. Seem to be receiving emails but cannot send them. Any idea of how to deal with this?

How do these instructions work for a MacBook Pro and MacMini? Have same problems with these.

M Tennant

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Very Insightful Person
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Message 46 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

You're better off starting a new thread.  When you do please try and detail any error messages you get.

Tim

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Very Insightful Person
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Message 47 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

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rizscott
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Message 48 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

thank you very much for your help.

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Peanut3
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Message 49 of 49
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Re: Ipad/Iphone SMTP why deleting and recreating an account DOESN'T fix it.

It worked a treat kept changing incoming server did not known about outgoing server, had wrong password...…..thanks