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Superuser
Superuser
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Message 11 of 15
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Re: Intermittent send receive error Outlook 2010 IMAP

This is beginning to sound like the SMTP servers being unable to cope with workload peaks and thus rejecting connection attempts when getting close to their throughput capacity. The long-term solution to that is to install more/higher capacity servers. I’m going to pass this to the Forum Team with a request that the server support team investigate.

It would be useful if you could keep a log of the precise dates and times when you hit the problem. You could be asked for that to speed up scanning the server logs.

The line which speedtest draws across the screen is a quick visual guide to the stability of your connection. A flat horizontal line is - good. If the line has numerous peaks and troughs that is – bad - and could suggest a cable fault or a loose connection somewhere between your PC and the nearest VM green box in the street, to name but 2 possible problems.

 

 

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dazseaton
On our wavelength
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Message 12 of 15
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Re: Intermittent send receive error Outlook 2010 IMAP

Thanks Bill. The speedtest line is nice and straight.
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Superuser
Superuser
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Message 13 of 15
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Re: Intermittent send receive error Outlook 2010 IMAP

I've dropped you a PM Bill - this is defnitely the IMAP servers.  I'm going to try and start an IMAP logging session in Thunderbird and see if I can't capture the error in the logs.

Tim

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Only use Helpful answer if your problems been solved.

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DoctorG
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Message 14 of 15
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Re: Intermittent send receive error Outlook 2010 IMAP

Same Issue, keeps dropping out, tried  6 different email cliens on 4 different computers, on 3 different virgin connections...

Concusion it's a virgin issue

 

20:29:27 Online state: changed to online due to NetworkAvailability
20:29:27 [Removed] [IMAP] Synchronizing subfolders: For folder be******@ntlworld.com/
20:29:40 [Removed] [IMAP] MailClient.Accounts.ConnectionException:
20:29:40 ()
20:29:40 at MailClient.Protocols.Imap.ConnectionPoolEntry.Reconnect(CancellationToken cancellationToken)
20:29:40 at MailClient.Protocols.Imap.ConnectionPoolEntry.Connect(CancellationToken cancellationToken)
20:29:40 at MailClient.Protocols.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle, Boolean forStore)
20:29:40 at MailClient.Protocols.Imap.ConnectionContext..ctor(ImapAccount account)
20:29:40 at MailClient.Protocols.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
20:29:40 at MailClient.Protocols.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
20:29:40 at MailClient.Commands.Command.Process(WorkerStatus status)

 

[Mod Edit - Personal information removed]

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dazseaton
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Message 15 of 15
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Re: Intermittent send receive error Outlook 2010 IMAP

Is this going anywhere, Can't get on again tonight.

 

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