21-08-2021 13:20 - edited 21-08-2021 13:22
Hello i have been added to the abuse blacklist as per error message below, can somebody contact me to resolve please or is there support person\group i need to contact. It stopped working last week so i can no longer send NTLWORLD email messages, i can receive email ok still . im using Outlook 2010 email client on my PC
many thanks
Task 'jd********@ntlworld.com - Sending' reported error (0x800CCC67) : ' The server responded: 421 csmtp4.tb.ukmail.iss.as9143.net cmsmtp Sorry your IP 86.**.***.** is active in our local abuse blacklist. Contact Virgin Media abusedesk for delisting requests.'
on 21-08-2021 13:40
Hi jd030d9363,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with the email address.
I have been able to locate your account.
What I will do is private message you so we can look into this.
^Martin