IP address has been blacklisted

[SarkarK]

Hi team,

My IP is blacklisted . (IP:- REMOVED). i am unable to send any emails to my clients. I also talk to my Hosting Provider . they told me please contact Internet Service provider . bcoz this is shared hosting  Server. Internet Service provider can Delist the IP.

I have also Talk to my Local virginmedia executive . he told me to contact virginmedia community. they fix the issue.

So please Whitelist my IP asap.

[MOD EDIT: Personal and private information has been removed from this post.]

[jem101]

Blacklisted by who? And no, not Virgin Media as they don't themselves do it, they make make use of blacklists compiled by third parties though. Where are you sending emails from? Is it from your hosting provider's platform (in which case it is their problem) or from your home Virgin Media connection? If the latter then who told you that the IP was blacklisted?

[SarkarK]

Blacklisted by Virgin media. i use Virgin Media connection.my hosting provider said that

[jpeg1]

You mentioned clients and a local Virginmedia executive. Are you a Virgin Business customer?  If so I'm afraid you will get no help through this forum which is for residential customers. 

[Vikki_M]

Hi @SarkarK

Thank you for your post and welcome to our community.

I am sorry to hear about whats happened.

Could I just clarify first please, do you have a business or residential account with us?

Please pop back to us when you can.